juan36 Terms and Conditions
Please read these terms carefully before using the juan36 platform. By registering or placing any bet, you confirm that you have read, understood, and agreed to all conditions stated below.
1. Acceptance of Terms
By accessing or using the juan36 platform — including browsing the website, creating an account, depositing funds, placing bets, or requesting withdrawals — you agree to be bound by these Terms and Conditions in full. These terms apply to all users of the platform, whether registered or not. If you do not agree with any part of these terms, you must stop using the platform immediately and refrain from registering an account. juan36 reserves the right to update or modify these terms at any time without prior notice, and continued use of the platform after any changes constitutes your acceptance of the revised terms. It is your responsibility to review this page periodically to stay informed of any updates.
2. Eligibility and Account Registration
To register and use the juan36 platform, you must be at least 21 years of age and a resident of the Philippines. By creating an account, you confirm that all information you provide during registration is accurate, complete, and up to date. You are responsible for maintaining the confidentiality of your account credentials, including your username and password, and for all activity that occurs under your account. juan36 reserves the right to verify your identity at any time and to suspend or terminate accounts where false or misleading information has been provided. Each person is permitted to hold only one account; duplicate accounts may be closed without notice and any associated balances may be forfeited. You must notify juan36 immediately if you suspect any unauthorised access to your account.
3. Platform Use and Permitted Activities
The juan36 platform is provided solely for personal entertainment purposes. You may use the platform to play slot games, participate in sports betting, and manage your account balance in Philippine pesos. You agree not to use the platform for any unlawful purpose, including but not limited to money laundering, fraud, or any activity that violates Philippine law. Automated access, scraping, or use of bots or scripts to interact with the platform is strictly prohibited. juan36 reserves the right to void bets, suspend accounts, or take legal action in cases where abuse or fraudulent activity is detected. All game outcomes and bet results are final once confirmed by the platform system, and no retrospective changes will be made except in cases of verified technical error.
4. Deposits and Withdrawals
All transactions on the juan36 platform are conducted in Philippine pesos (PHP). Deposits must be made using the payment methods available on the platform, which include local mobile wallets and bank transfers supported for Philippine users. juan36 does not accept deposits from third-party accounts; the name on your payment method must match the name on your registered account. Withdrawal requests are subject to identity verification, and juan36 reserves the right to request supporting documents before processing any cashout. Processing times for withdrawals may vary depending on your chosen payment method, and juan36 will make reasonable efforts to complete verified requests in a timely manner. Any fees associated with deposits or withdrawals will be clearly communicated through the platform before you confirm a transaction.
5. Responsible Gaming and Self-Exclusion
juan36 is committed to promoting responsible gaming among all players on the platform. We strongly encourage you to set personal limits on your deposits, bets, and session time to ensure that gaming remains a form of entertainment and does not negatively affect your finances or wellbeing. If you feel that your gaming activity is becoming problematic, you may request a self-exclusion or cooling-off period by contacting our support team. During any self-exclusion period, your account will be restricted from placing bets or making deposits, and this restriction cannot be reversed until the agreed period has elapsed. Full details of the responsible gaming tools and resources available to you can be found on our Responsible Gaming page. juan36 reserves the right to enforce responsible gaming measures on any account where patterns of harmful play are identified.
6. Privacy and Data Protection
Your personal information is collected and processed in accordance with our Privacy Policy, which forms part of these Terms and Conditions and is incorporated by reference. By using the juan36 platform, you consent to the collection, storage, and use of your personal data as described in the Privacy Policy. We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. Your data will not be sold to third parties, and will only be shared with service providers where necessary to operate the platform and process your transactions. You have the right to request access to, correction of, or deletion of your personal data, subject to applicable Philippine law. For full details on how we handle your information, please review our Privacy Policy.
7. Termination and Suspension
juan36 reserves the right to suspend or permanently terminate any account at its sole discretion, with or without prior notice, if it determines that a user has violated these Terms and Conditions or engaged in any activity that is harmful to the platform, other users, or third parties. Upon termination, any pending bets will be settled according to standard platform rules, and verified account balances will be returned to the account holder through the registered payment method, subject to any outstanding verification requirements. Users who have been permanently banned may not register a new account under any name or identity. If you wish to close your account voluntarily, you may do so by contacting support, and any remaining balance will be processed for withdrawal after identity verification is completed. juan36 will not be liable for any losses arising from account suspension or termination where such action was taken due to a breach of these terms.
8. Limitation of Liability
The juan36 platform is provided on an "as is" and "as available" basis, and we make no warranties, express or implied, regarding the uninterrupted availability, accuracy, or fitness for a particular purpose of the platform or its content. To the fullest extent permitted by applicable Philippine law, juan36 shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of or inability to use the platform, including but not limited to loss of funds due to technical errors, connectivity issues, or third-party payment failures. juan36 is not responsible for any losses resulting from your failure to comply with these terms or from unauthorised access to your account caused by your own negligence. Nothing in these terms shall exclude or limit liability for fraud, wilful misconduct, or any other liability that cannot be excluded under Philippine law. If you have a dispute regarding a bet outcome or transaction, you must raise it with our support team within 30 days of the relevant event.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes arising out of or in connection with these terms or your use of the juan36 platform shall be subject to the exclusive jurisdiction of the competent courts of the Philippines. If any provision of these terms is found to be invalid or unenforceable under applicable law, the remaining provisions shall continue in full force and effect. The failure of juan36 to enforce any right or provision of these terms shall not constitute a waiver of that right or provision. These terms constitute the entire agreement between you and juan36 with respect to your use of the platform and supersede all prior agreements, representations, or understandings.
10. Contact and Support
If you have any questions about these Terms and Conditions or need clarification on any of the provisions outlined above, you are welcome to reach out to the juan36 support team. Our support contact email is [email protected] — please include your registered account username and a clear description of your query so we can assist you as efficiently as possible. For general questions about how the platform works, the FAQ page covers the most common topics raised by Filipino players. For concerns related to responsible gaming, please visit the Responsible Gaming page where dedicated resources and contact options are available. We aim to respond to all support enquiries within a reasonable timeframe during standard operating hours.
Ready to Get Started?
Now that you have reviewed the terms, you are ready to create your juan36 account and start exploring slot games, sports betting, and more — all from your mobile browser in the Philippines.